Designation: Customer Service Executive
Job description
- Handling the complete procedure of passport and visa application as per the standards of Mission. Answering queries of all applicants and guiding applicants on rules and regulations.
- Communicating and guiding applicants in a polite and helpful manner.
- Responsible for data entry without errors.
- Constantly updating self on product knowledge.
- Guiding applicants on the process.
- Cash handling and reporting accurately.
- Flexible to work in a different location and shift timings.
Additional Skills are Requirements
- Excellent communication and interpersonal skills.
- Excellent typing skills
- Experience in customer service for a year minimum.
- Should have a valid residence visa in Dubai.
- Flexible in working hours
- Should be a team player
Job Types : Full-time, Permanent
Salary and Benefits
- Salary: AED3,000.00 per month
- Annual leave – 30 days with air ticket allowance
Working days : Monday to Saturday, Sunday is a week off.
Timings :- 9:00AM – 6:00PM
Work Location : Unit no 118 -119, Mezzanine floor Al Khaleej Center, Opposite Al Ain Center, Mankhool Road, Bur Dubai.
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Designation: Call Center Executive
Job description
- Answering inbound calls of applicants/Customers.
- Call resolution by giving correct and timely information.
- Communicating with the customers in a polite and helpful manner over the phone.
- Constantly updating self on the updates set by the Embassy of India (EOI)/Consulate General of India (CGI)
- Promoting Value Added Services.
- Achieving monthly targets by up-selling of services.
Additional Skills are Requirements
- Excellent communication and interpersonal skills.
- Experience in customer service for a year minimum.
- Should have a valid residence visa in Dubai.
- Flexible in working hours
- Should be a team player
Job Types : Full-time, Permanent
Salary and Benefits
- Salary: AED3,000.00 per month
- Annual leave – 30 days with air ticket allowance
Working days : Saturday to Thursday. Friday weekly off
Shift Timings :- 8:00AM – 5:00PM ;9:00AM – 6:00PM ; 10:00AM – 7:00PM
Work Location : Unit no 118 -119, Mezzanine floor Al Khaleej Center, Opposite Al Ain Center, Mankhool Road, Bur Dubai.
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