India Visa and Passport Services in UAE

Job description

• Handling the complete procedure of passport and visa application as per the standards of Mission. Answering queries of all applicants and guiding applicants on rules and regulations.
• Communicating and guiding applicants in a polite and helpful manner.
• Responsible for data entry without errors.
• Constantly updating self on product knowledge.
• Guiding applicants on the process.
• Cash handling and reporting accurately.
• Flexible to work in a different location and shift timings.

Additional Skills are Requirements

• Excellent communication and interpersonal skills.
• Excellent typing skills
• Experience in customer service for a year minimum.
• Should have a valid residence visa in Dubai.
• Flexible in working hours
• Should be a team player

Job Types : Full-time, Permanent

Salary and Benefits

• Salary: AED3,000.00 per month
• Annual leave – 30 days with air ticket allowance

Working days : Monday to Saturday, Sunday is a week off.

Timings :- 9:00AM – 6:00PM

Work Location : Unit no 118 -119, Mezzanine floor Al Khaleej Center, Opposite Al Ain Center, Mankhool Road, Bur Dubai.

Job description

• Answering inbound calls of applicants/Customers.
• Call resolution by giving correct and timely information.
• Communicating with the customers in a polite and helpful manner over the phone.
• Constantly updating self on the updates set by the Embassy of India (EOI)/Consulate General of India (CGI)
• Promoting Value Added Services.
• Achieving monthly targets by up-selling of services.

Additional Skills are Requirements

• Excellent communication and interpersonal skills.
• Experience in customer service for a year minimum.
• Should have a valid residence visa in Dubai.
• Flexible in working hours
• Should be a team player

Job Types : Full-time, Permanent

Salary and Benefits

• Salary: AED3,000.00 per month
• Annual leave – 30 days with air ticket allowance

Working days : Saturday to Thursday. Friday weekly off

Shift Timings :- 8:00AM – 5:00PM ;9:00AM – 6:00PM ; 10:00AM – 7:00PM

Work Location : Unit no 118 -119, Mezzanine floor Al Khaleej Center, Opposite Al Ain Center, Mankhool Road, Bur Dubai.